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PJ Moar's avatar

This reminds me of a model for building science and technology businesses, proposed by financier Matthew Bullock, former Master of St Edmund's College, Cambridge. To succeed, entrepreneurs need to bootstrap patiently, rather than using impatient investors.

In 2012, while giving evidence to the House of Commons' Science and Technology Select Committee, Bullock described his “soft company model” for creating innovative technology businesses. It is based on the empirical fact that most early stage technology companies have a low probability of commercial survival over the medium term. This poor success rate is caused by their adoption of a so-called ‘hard model’ - the traditional model for technology startups, involving the sale of innovative products into target markets. However, most startups attempt to do this while lacking experience in both the product technology and the market. Hence, they quickly run out of money.

The improved model that Bullock proposed involves making a calculated transition from a ‘soft company’ into a ‘hard company’. This means beginning commercial operations as a consulting or research business (i.e. a ‘soft’ company). Innovative ideas emerge as by-products from client project work. This strategy buys time for the company to gain further skills, experience and market knowledge. Eventually, internal product development may be attempted, with a greater likelihood of success.

According to a report by the East of England Development Agency, a “classic example of a soft start company” was Cambridge Antibody, which began as a small R&D outfit in the early 1990s. Over the course of fifteen years it slowly transitioned from contract work to developing its own IP. This “gradual ‘hardening’ of its business model” made it an attractive prospect for acquisition, completed around 2005 by AstraZeneca.

(This is based on an extract from my forthcoming book 'Strategic Ideas for Technologists and Engineers'.)

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Muhammad Meman's avatar

This article fills me with hope!

Another added benefit of bootstrapping, as Mike Salguero (Founder of ButcherBox) said recently in a HBR interview, is that without investment he could focus what and where they prioritise. During Covid-19, BB saw a surge in demand for its packed meat delivery boxes. If he had a VC investor, he would probably been advised to prioritise growth over ensuring he could service his existing customers. As a result, Mike made the decision to prioritise the existing customers, most of which had been with the company since the very start, over supplying new customers - unless there was surplus.

Even to this day he gets letters from customers thanking him for 'sticking by them' during uncertain times. You can bet most of them will now do the same for Mike!

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